> ## Documentation Index
> Fetch the complete documentation index at: https://help.emaqi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscribing and payment

> How to start your emaqi premium subscription, how the free trial works, and how billing and renewal are handled.

This page explains how to subscribe to emaqi premium, how the free trial works, and how billing is handled.

## Before you subscribe

* emaqi premium is available in the **United States (\$6.99/month)** and **Canada (CA\$9.99/month)**
* You can subscribe only in the **emaqi app (iOS and Android)**, not on the web version
* Payment is processed by the **App Store (iOS)** or **Google Play (Android)**
* You don't need an emaqi account to subscribe. However, signing in or creating an account lets you use your subscription across multiple devices

## How to subscribe

You can start a subscription from several places in the app:

* The **Subscription** tab in the bottom navigation
* The **emaqi premium card** at the top of My Page
* The **premium banner** on a title page, or the prompt that appears when you tap a Premium chapter or volume

<Steps>
  <Step title="Open the subscription screen">
    Tap any of the entry points above to open the emaqi premium screen, which shows the price, benefits, and featured titles.
  </Step>

  <Step title="Tap the subscribe button">
    Tap **Start Your Free Trial** (or **Subscribe Now** if you've already used your trial).
  </Step>

  <Step title="Complete the purchase">
    The standard App Store or Google Play purchase screen appears. Confirm the subscription with your Apple or Google account.
  </Step>

  <Step title="Start reading">
    Once the purchase completes, your subscription activates immediately and all premium content unlocks.
  </Step>
</Steps>

## Free trial

* New subscribers get a **1-week free trial** by default. Campaigns may offer longer trials, and the screen always shows the trial period that applies to you
* You won't be charged during the trial. Your first payment happens automatically when the trial ends
* If you cancel before the trial ends, you won't be charged at all, and you can keep using premium content until the trial period is over
* The free trial is available **once per user**. If you cancel and resubscribe later, billing starts immediately without a trial

## Billing and renewal

* emaqi premium is a monthly plan that **renews automatically** every month from your first billing date
* The App Store or Google Play charges your registered payment method on each renewal
* You can check your next billing date anytime in **My Page → your emaqi premium status card**
* To stop renewal, cancel through the App Store or Google Play. See [Managing and canceling your subscription](/app/emaqi-premium/managing-your-subscription)
* Even after you've been charged, you can keep using emaqi premium until the end of the period you've already paid for

## If a payment fails

If your renewal payment fails (for example, an expired card or insufficient funds):

* Your status shows **Payment Issue** in My Page, and the App Store or Google Play retries the payment during a grace period
* You can keep reading premium content during the grace period
* Update your payment method in your App Store or Google Play account settings. Once payment succeeds, your subscription continues as normal
* If payment doesn't succeed within the grace period, the subscription expires and premium content becomes unavailable until you resubscribe

## Using your subscription on multiple devices

* Sign in to the same emaqi account on each device and your subscription status syncs automatically
* If you switched devices or reinstalled the app and your subscription isn't recognized, use the **Restore** button. See [Managing and canceling your subscription](/app/emaqi-premium/managing-your-subscription)

## Need help?

If you have trouble subscribing or are charged unexpectedly, [contact support](/app/support/contact-support).