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The assistant is free to use, though there are daily and weekly limits on how much you can chat. To keep chatting after you reach a limit, you can buy Extra conversations with coins.

How your usage is counted

As a rule, a conversation counts toward your limit once the assistant finishes its reply. This works the same way when you send a suggested question.

Your free usage

  • Your free usage has daily and weekly limits
  • Subscribe to emaqi premium for higher limits, currently 3x what you get without a subscription
  • These limits may change

When you reach a limit

If you send a message after reaching a limit, a dialog appears. Buy Extra conversations with coins there to continue the chat right away. To wait for your free usage to reset instead, close the dialog.

What are Extra conversations?

Extra conversations are additional conversations you can use once your free usage runs out. Each purchase adds a set amount of conversations.
  • Once your free usage runs out, Extra conversations are used automatically
  • When your free usage resets, your free usage is used first again
  • You can’t buy more while you still have Extra conversations left. Once you use them up, you can buy again
  • The amount you get is the same whether or not you subscribe to emaqi premium

How to buy

You can buy Extra conversations in two places.
  • Add Conversations in the dialog that appears when you reach a limit
  • The card for adding conversations on the assistant settings screen
If you don’t have enough coins, tap Buy coins to open the coin purchase screen. For how to buy coins, see Managing coins.

How resets work

  • Your free usage doesn’t reset at a fixed time of day. It resets automatically one day and one week after you start chatting
  • Extra conversations never reset. What you buy stays until you use it up

Support and help

If your issue hasn’t been resolved by this guide, please get in touch with our support team. Contact Support →